Q: Can I change or cancel my booking?

Ans:

At Cleaners Planet we understand that unexpected things happen. If you need to make a change to your booking, simply call 020 3105 8710 or email us at support@cleanersplanet.com

  • You can cancel or amend your booking free of charge up to 24 hours before the cleaning appointment.
  • A booking cannot be cancelled less than 24 hours before the scheduled appointment without a cancellation fee.
  • Full service fee will be charged to cover transport and effort if our Pro arrives for a scheduled booking, but they’re unable to gain entry or get started.